How should I drop off packages?

Left at door

A clear photo of the house itself, the package, and the house number all in one picture.

Delivered to the Customer

A clear photo of the house itself, the package (if applicable), and the house number all in one picture.

Delivered to the Concierge

A clear photo of the package in the concierge area.

The following information is visible on the drop-off page in the Tyltgo courier app. If not visible, please contact Tyltgo dispatch and we will be happy to help you.

1. Drop-off instructions you need to follow, provided by the merchant.

2. Merchant and dropoff number.

3. Customer information.

4. The number of packages that need to be delivered to each customer.

5. Drop-off instructions you need to follow, provided by the customers.

6. Tap to call the customer.

7. Tap to send an automated message notifying them that you are trying to deliver. They may call you back.

8. Tap to scan the package. Once scanned, delivery options will show up.

9. Tap to see the whole overview of your route.