Residential House
Leave the package at the door and take a photo that clearly displays the package facing upwards and the house number.
Condo / Apartment
If you have access inside the building, leave the package at the unit door with a picture that clearly displays the package facing upwards and the unit number. If you do not have access inside the building, hand the package to the concierge and take a picture that clearly displays the package facing upwards at the concierge area.
If you must deliver to the customer directly, call the recipient 3 times and then leave a text message. If there is still no answer contact Tyltgo dispatch for further instructions.
If some packages need to be brought back, the address of the return will be specified by Tyltgo dispatchers. You will be compensated in full for the return.